Privacy Policy

1. Introduction

This Privacy Policy describes how XBuilder ("Company", "we", "our", or "us") collects, uses, stores, and protects information when you use our mobile application, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Account Information

• Name
• Email address
• Company name
• User role and permissions

2.2 Project and Document Data

• Project files and folders
• Drawings and BIM models
• Inspection records
• Photos and attachments
• Comments and workflow records

2.3 Device and Usage Information

• Device type and operating system
• App version
• IP address
• Crash logs and diagnostics
• Usage analytics

3. Permissions Used by the Application

Camera Permission

The application may access your device camera to allow users to capture photos for inspections, issue tracking, document uploads, and project records.

Storage Permission

The application may access device storage to allow downloading, uploading, viewing, and sharing project documents, drawings, BIM files, and attachments.

Notification Permission

The application may send notifications related to approvals, workflow updates, project alerts, and task assignments.

Internet Access

Internet connectivity is required for synchronization, cloud services, authentication, and data access.

4. How We Use Information

We use collected information to:

• Provide and maintain the Services
• Authenticate users and manage access control
• Enable project collaboration and workflow management
• Store and synchronize files and BIM models
• Improve application performance and user experience
• Monitor system stability and security
• Provide customer support
• Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell users' personal information.

Information may be shared only in the following situations:

• With authorized project members and administrators
• With trusted cloud infrastructure and service providers
• When required by law or governmental authorities
• To protect the rights, security, and integrity of our Services

6. Data Security

We implement commercially reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

7. Data Retention

We retain information only for as long as necessary to provide the Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.

8. User Rights

Depending on your jurisdiction, users may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of data
• Restrict or object to processing
• Request data export where applicable

Requests may be submitted through the contact information below.

9. Account and Data Deletion

Users may request account deletion and removal of associated personal data by contacting our support team.

Certain project records or documents may be retained where required for contractual, legal, compliance, or operational purposes.

10. Third-Party Services

Our Services may integrate with third-party platforms and cloud providers, including analytics, authentication, storage, and notification services.

These third-party services may have their own privacy policies and terms.

11. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy or data handling practices, please contact us:

Company Name: Aurvix Technologies Pte. Ltd.
Email: zhixiong@aurvix.sg
Website: https://home.aurvix.sg/